Privacy policy
Effective Date: 04/05/2026
Website Owner: Katherine M. Kraus
Information I Collect
When you visit this website or make a purchase, I may collect certain information to improve your experience and process orders. This includes:
Personal information you provide (such as name, email address, and billing details when making a purchase).
Technical information (such as IP address, browser type, and pages visited).
How Your Information is Used
Your information may be used to:
Process and deliver digital downloads and physical print orders
Communicate with you regarding purchases or inquires
Improve website performance and user experience
Comply with legal obligations
Orders and Payments
All payments are processed securely through third-party providers (such as Stripe or PayPal). I do not store your full payment details.
Digital Downloads (Non-Refundable)
Due to the nature of digital products, all digital download purchases are non-refundable. If you experience any issues accessing your file, please contact me and I will assist you.
Physical Prints (Refund Policy)
Refunds or replacements may be offered for physical prints if:
The item arrives damaged, or
There is a printing error
Requests must be made within 7-14 days of delivery. Please contact me with details and photos if applicable.
Third-Party Services
This website is hosted on Squarespace and may use trusted services for:
Payment processing
Order fulfillment and printing
These providers handle your data according to their own privacy policies.
Cookies
This website may use cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings if you prefer.
Data Security
I take reasonable steps to protect your personal information. However, no online transmission is 100% secure.
Copyright and Use of Artwork
All artwork on this website is the original work of Katherine M Kraus and Crymzn Swann D and is protected by copyright law.
Purchasing a digital download or print does not transfer copyright
Artwork may not be reproduced, resold, or distributed without permission
Downloads are for personal use only unless otherwise stated
Your Rights
You may request access to, correction, or deletion of your personal data by contacting me at:
kateandcrym@flyingturtlefineart.com
Changes to This Policy
I may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact
If you have any questions, please contact me at:
kateandcrym@flyingturtlefineart.com